What are cookies?

Cookies are small text files that a website, when visited by the user, places on their computer or mobile device through the internet browser. Placing cookies will help the site recognize your device the next time the user visits it. We use the term "cookies" in this policy to refer to all files that collect information in this way and the term "site" to refer to all websites under the responsibility of the Castro Group.

The cookies used do not collect information that identifies the user. Cookies collect generic information, namely how users arrive at and use the sites or the country/countries from which they access the site, etc. Cookies only retain information related to your preferences.

At any time, the user can, through their internet browser, decide to be notified about the receipt of cookies, as well as block their entry into their system.

Refusing to use cookies on the site may result in the inability to access some of its areas or receive personalized information.

What are cookies for?

Cookies are used to help determine the usefulness, interest, and number of uses of the sites, allowing for faster and more efficient navigation and eliminating the need to repeatedly enter the same information.

What kind of cookies do we use?

Our cookies have different functions:

• Essential cookies - Some cookies are essential to access specific areas of our sites. They allow navigation on the site and the use of its applications, such as accessing secure areas of the site through login. Without these cookies, the respective services cannot be provided.
• Analytical cookies - We use these cookies to analyze how users use the site and monitor its performance. This allows us to provide a high-quality experience by customizing our offer and quickly identifying and correcting any problems that arise. For example, we use performance cookies to find out which pages are most popular, which method of linking between pages is most effective, or to determine the reason why some pages are receiving error messages. Based on site usage, we may also use these cookies to highlight articles or services on the site that we think may be of interest to users. These cookies are used only for statistical creation and analysis purposes, without ever collecting personal information.
• Functionality cookies - We use functionality cookies to allow us to remember the user's preferences. For example, cookies prevent typing the user's name each time they access the site. We also use functionality cookies to provide advanced services to the user, such as commenting on an article. In summary, functionality cookies save the user's preferences regarding the use of the site, so that it is not necessary to reconfigure the site each time you visit.
• Third-party cookies - These are used to measure the success of applications and the effectiveness of third-party advertising.
• Advertising cookies - These are used to direct advertising according to the interests of each user, allowing the number of times the ad is viewed to be limited. These cookies help measure the effectiveness of advertising. However, they do not identify the user.

The cookies used can be:

• Permanent cookies - They are stored at the internet browser level on your access devices (computer, mobile phone, tablet, etc.) and are used whenever the user makes a new visit to the site. They are generally used to direct navigation according to the user's interests, allowing us to provide a more personalized service.
• Session cookies - These are temporary, they remain in your internet browser's cookies until you leave the site. The information obtained allows for identifying problems and providing a better browsing experience.

How to block/disable access to and use of cookies?

As we explained, cookies help you get the most out of our sites, which is why when you disable cookies, parts of our site may not function correctly.

Nevertheless, the user can always disable some or all of our cookies, as follows:

Google Chrome

1. Click on the Chrome menu (top right corner of the browser toolbar);
2. Select "Settings";
3. Click on "Show advanced settings";
4. In the "Privacy" section, click the "Content settings" button;
5. Choose the desired cookie settings.

Note: there are several levels of enabling and disabling cookies in Google Chrome. For more information, please consult the relevant help page.

Microsoft Internet Explorer

1. Click on the "Tools" menu and choose the "Internet Options" option;
2. Select the "Privacy" tab;
3. Move the slider according to the desired privacy level (at the top, it will say "Block All Cookies").

Note: there are several levels of enabling and disabling cookies in Internet Explorer. For more information, please consult the relevant help page.

Mozilla Firefox

1. Click on the "Tools" menu;
2. Select "Options";
3. Click on the "Privacy" icon, found on the top panel;
4. In the "Cookies" section, choose your option;
5. Click "OK" to save the changes and close.

Note: there are several levels of enabling and disabling cookies in Mozilla Firefox. For more information, please consult the relevant help page.

Safari

1. In the Menu bar, click on "Edit";
2. Select "Preferences";
3. In the top panel, select the "Privacy" icon;
4. In the "Accept cookies" section, select your option.

Note: there are several levels of enabling and disabling cookies in Safari. For more information, please consult the relevant help page.

Other browsers

Please look in the "Help" menu or contact the browser provider.

For more information about cookies and their use, we suggest you consult the following link: All About Cookies.